Refund & Return Policy

Customer satisfaction is important to us.

Return Eligibility

Products may be returned within 7 days of delivery if:

• The wrong product was delivered

• The product is damaged upon arrival

• The item is defective

• The product remains unused and in its original packaging

Non-Returnable Items

The following items cannot be returned:

• Used products

• Personalized items

• Gift cards

• Digital products

• Products damaged due to misuse

Refund Process

Approved refunds are processed within 5–10 business days after inspection of the returned product.

Refunds will be issued through the original payment method whenever possible.

Exchanges

Defective or damaged products may be exchanged depending on stock availability.

Return Shipping

If the return is due to our error, we will cover return shipping costs. Otherwise, return shipping expenses are the customer's responsibility.

Order Cancellation

Orders may be cancelled before shipment only.